Australia’s Most Effective Digital / Specialist Agency – Three consecutive years: WARC Effective 100
The Outcomes Agency
Connecting the experiences that matter, powered by data
Every business is different. And every business has different goals. This simple truth inspires us to make AFFINITY a different kind of agency.
While others define themselves by their outputs – advertising; media; brand; CX; CRM; digital transformation; etc – we define ourselves by our impact. Which is why AFFINITY is The Outcomes Agency™.
Sure, we make what others do. But where we start is by using data to identify the important moments between you and your audience, then optimising and connecting the experiences that matter.
It’s not only helped us consistently deliver business-transforming outcomes; it's the reason we’ve been named by WARC Effective 100 as Australia's most effective digital/specialist agency for three years running (2017, 2018, 2019).
Whether you have a big fat hairy audacious goal, or a concise long-term vision, our mantra – Thinking first, Egos last, Outcomes always – will take you there.
What We Can Do For You
Brand & Creative
Human behaviour is at the heart of everything we do.
- Brand Launches & Refresh
- B2B & B2C Campaign Development
- Brand & Corporate Identity Design
- Creative Territory Development
- Brand Architecture
Media
A strategic approach that can make all the difference to success.
- Media planning
- Media Buying
- Digital Buying - Premium, Exchange, Retargeting
- Pay Per Click / Search Engine Marketing
- Campaign Optimisation & Reporting
Customer Experience
Understand your customers and you’ll understand what matters to them.
- Customer Journeys
- CX Measurement
- CRM Strategy and Campaigns
- Service Design
- New Product Development
- Lead Generation & Prospect Nurture
Digital & Technology
Aligning technology and creative solutions into real-world design
- Digital Strategy
- Website Design and Development
- Mobile / App Development
- Business System Integration
- CRM & Martech Implementation
- Digital Transformation
Data & Research
The power of data underpins everything we do
- Data Mining & Advanced Analytics
- Predictive Modelling
- Multivariate Positioning Tests
- Qualitative and Quantitative Research
- Benchmarking/ Tracking
- Behavioural Design
- Stakeholder Consultation/ Engagement
Our Work
Prospan
Don't Ignore a Cough
NSW Electoral Commission
Get Vote Fit #BEVOTEREADY
Tourism Central Coast
Have a Little Adventure
Narellan Pools
Diving into Data for Narellan Pools
The Salvos
Give a Lunch for Christmas Appeal
Love To Dream
Sleep is Back
Better input always leads to greater outcomes
Subscribe to OutThink, the AFFINITY ThoughtReport.
Blog
The CX solution that’s saving an industry
29th April 2022
Moments that Matter in CX
21st April 2022
Why you might need a Customer Data Platform, and how to implement one.
21st February 2022
AFFINITY In The News
Why these media agencies are rated the best places to work
AdNews - 3rd May 2022
AFFINITY tops AFR BOSS Best Places to Work list
AdNews - 28th April 2022
Thursdays unleash the power of thinking at AFFINITY
AFR - 27th April 2022
AFFINITY appointed as digital partner for Lion
Mumbrella - 8th April 2022
AFFINITY'S Sue Cant comments on the resurgence of cinema and more
AdNews - 4th March 2022
AFFINITY'S Sue Cant tells us what's in store for media in 2022
AdNews - 16th December 2021
GIVE US A CALL
Get in touch and find out what we can do for you
Business hours: 9am - 5.30pm, Mon - Fri
ASSOCIATIONS & PARTNERSHIPS
In the spirit of reconciliation, AFFINITY acknowledges the Traditional Custodians of country throughout Australia and their connection to land, sea and community.
We pay our respects to their leaders' past, present and emerging and extend that respect to all Aboriginal and Torres Strait Islander peoples today